Solutions to common problemsIMAP Email Settings
These settings should apply for any email address provided by LocalTel. If you host your own domain with us, please contact Technical Support to verify your server settings.
- Incoming Server: mail.nwi.net
- Outgoing Server: smtp.nwi.net
User name must be your fully qualified email address (example: firstname.lastname@example.org).
There are 2 advanced options you need to check:
- Outgoing server requires authentication
- Outgoing server port 587
Note: Many email clients default to "SSL: on" - SSL needs to be set to "off".
All email addresses which use a LocalTel domain receive spam filtering services. The spam filter examines each message to check the sending mail servers reputation, and will reject or approve the message based on this and the content of the message itself. Questionable messages can be quarantined in a quarantine box dedicated for your email.
To log into the quarantine mailbox, go to http://filter.localtel.net. Log in with your email address and password to check for quarantined messages, release quarantined messages to your mailbox, whitelist or blacklist a sender, or adjust the sensitivity of the filter. If you have any questions, please don't hesitate to contact technical support.
If your router has not been previously authenticated on the LocalTel Network, you may be directed to a router validation page.
You will need to provide your Login Number and Account number to log onto the LocalTel Network, and begin surfing the internet.
Your Login Number and Account Number can be located on your LocalTel Bill. The Login Number will be listed under the "Phone #'s for this location" section of your bill, without parentheses. (e.g. 509CF11615). The Account Number should be listed at the top of your bill, above the telephone number.
Once you have entered the Login Number and Account Number, hit the "Connect" button to authenticate. When your connection details are validated, you will be able to surf the internet!
If you have any difficulties, please contact LocalTel Technical Support.
Chelan County Fiber
DNS 1: 220.127.116.11
DNS 2: 18.104.22.168
Douglas County Fiber
DNS 1: 22.214.171.124
DNS 2: 126.96.36.199
Grant County Fiber
DNS 1: 188.8.131.52
DNS 2: 184.108.40.206
SkyFi (all areas)
DNS 1: 220.127.116.11
DNS 2: 18.104.22.168
All other services (DSL)
DNS 1: 22.214.171.124
DNS 2: 126.96.36.199
|Brewster||733-7000 or 733-7500|
|East Wenatchee||888-1000 or 888-1500|
|Manson||888-1000 or 888-1500|
|Pateros||733-7000 or 733-7500|
|WilsonCreek||707-1000 or 707-1500|
|Chelan||888-1000 or 888-1500|
|Ephrata||717-1000 or 717-1500|
|Moses Lake||707-1000 or 707-1500|
|Quincy||797-2000 or 797-2500|
|Wenatchee||888-1000 or 888-1500|
|Soap Lake||717-1000 or 717-1500|